Southend Roofers

PRIVACY POLICY

Privacy Policy

We respect the privacy rights of all visitors to our website. This privacy statement explains the way we use, protect, or collect personal data that you submit via our website.

We respect your privacy. To help you understand the key points, we have prepared this overview of the policy.

We will use your information only lawfully and in compliance with the General Data Protection Regulations (GDPR) 2016/679.

Information We Collect and Track

Log Files – Our site uses log file technology, just like many other websites. Log files store information like internet protocol (IP), addresses and browser types, Internet Service Providers and ISP, date, time-stamped, referring/exit websites, and the number of clicks. This information is used for site administration monitoring, tracking user movement, and analysing trends. These IP addresses, and other information, are not linked to any personally identifiable data.

Cookies and Web Beacons – We use cookies to store visitor preferences, track user-specific information about pages visited, and personalise Web page content depending on visitors’ browser type, or any other information sent through their browser.

You can find out from the help menu in your browser how to prevent your browser from accepting new Cookies, how to make it notify you when you receive a new cookie and how to completely disable cookies. Cookies should be turned off when you have finished using a shared computer.

Use Of Information

We use your information to personalize your visit, improve our website, provide better service, and process your order/quote. We won’t send you emails if you don’t consent to us emailing you.

The personal information we collect about you when you request a quotation, place an order or send an invoice includes your name, address, phone number, email address, IP address, and property address. This information helps us process your order/quote. It also allows us to contact you if we need to. We won’t collect any sensitive data without your consent.

Your information will be kept current and accurate by us. We will provide access to the information you have provided by emailing us. We will correct or remove any errors you discover. We will ensure that your personal information is protected in accordance with the law. We won’t transfer or sell any of your information.

Information Retention

We will keep your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including any reporting or accounting obligations. The nature, sensitivity, amount, and duration of your personal data are all considered when determining the appropriate retention period. We also consider the potential harm that could result from the unauthorised disclosure or use of personal data. We also take into account the purposes personal data is processed as well as whether additional legal requirements that may be applicable.

Your Consent

You give your consent for us to collect and use the information you send us. This page will be updated if there are any changes to the Privacy Policy. This will tell you what information we collect, and how we use it. 

Your Rights

A copy of your personal data can be requested by you in writing. We must respond within one calendar month. An electronic copy of the response is also available for free. Before any information is released, you must provide sufficient information to identify yourself. For example, your full name and address. Your ID will also need to be provided (for example, your driving license and passport). Your GDPR rights include access, erasure (Right to be forgotten), limitation of processing, data portability, and withdrawal consent. You have the right not to be contacted by direct marketing.

For more information on these rights please see ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights.

Disclosure of Information

We will not share your information with third parties. To enquire about our Privacy Statement, please contact us at readingroofers1@gmail.com

To exercise any of your rights regarding your personal data, please contact us at southendroofers@gmail.com. If you aren’t satisfied with the response, you can file a complaint to the supervisory authority in the United Kingdom, this is the Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 1113 Email: casework@ico.org.uk